Warranty

At XROOV, we stand behind the quality of our craftsmanship and materials. Every pair of XROOV sunglasses is built to last, and your satisfaction means everything to us.

That’s why we offer a 1-Year Limited Warranty on all original purchases.

✅ What’s Covered

Our warranty covers manufacturing defects in both frames and lenses, including:

Broken hinges due to design or assembly flaws
Lens delamination or coating issues not caused by misuse
Structural defects in the frame not related to impact or wear-and-tear

If your sunglasses have any of the above issues within one year of purchase, we’ll repair or replace them—no questions asked.

❌ What’s Not Covered

Our warranty does not cover damage resulting from:

Scratches caused by improper storage or cleaning
Accidental drops or crushing
Normal wear and tear
Misuse, neglect, or unauthorized alterations
Loss or theft

Pro Tip: Always store your XROOVs in their protective case and use a microfiber cloth for cleaning.

📝 How to Claim Your Warranty

Fill out the Warranty Request Form → [Submit Here]
Attach your proof of purchase (order number or receipt)
Upload clear photos of the defect

Our team will review your claim within 3–5 business days and guide you through the next steps.

🌍 International Customers

We proudly ship and support customers worldwide. However, international warranty claims may require additional shipping time and cost, depending on location.

🙌 Our Commitment

XROOV was built on the belief that quality should never be compromised. Our warranty is just one way we honor that promise — because you deserve sunglasses that perform as boldly as they look.